Field Technical Engineer - Freelance

Who we are

Bitrock is a high-end consulting and system integration company, strongly committed to offering cutting-edge and innovative solutions . Our tailored consulting services enable our clients to preserve the value of legacy investments while migrating to more efficient systems and infrastructure. We take a holistic approach to technology: we consider each system in its totality, as a set of interconnected elements that work together to meet business needs.

We thrive on overcoming challenges to help our clients reach their goals, by supporting them in the following areas: Data, AI & ML Engineering; Back-end Engineering, Platform Engineering, Front-end Engineering, Product Design & UX Engineering, Mobile App Development, Quality Assurance, FinOps, GovernanceThe effectiveness our solutions also stems from partnerships with key technology vendors, like HashiCorp, Confluent, Lightbend, Databricks, and Meterian.

What you will do:

We are seeking experienced Field Technical Engineer (freelance) to join our growing team at Bitrock to provide assistance at L2 level.

What we need from you:

• Basic knowledge of languages such as Java, JavaScript, React
• Knowledge of relational databases (MySQL) and non-relational databases (MongoDB)
• Knowledge of log monitoring tools like Grafana and Kibana
• Basic knowledge of AWS and Azure cloud architectures
• Foundational knowledge of Kafka
• Knowledge of REST APIs
• Ability to understand and manage SLAs
• Italian first and English language (level C1)

Tasks performed by this role during AM activities:

• Analysis of problems on interconnected applications in various modes (REST APIs, Change Data Capture, Kafka streaming)
• Read-only queries on relational and non-relational databases (no data modification)
• Non-regression and smoke testing based on pre-compiled execution plans
• Interaction with the client for problem replication
• Interaction with other work groups for problem resolution
• Constant communication with the Service Manager for criticality management

Additional Considerations:

• Available to work on shift to cover 24/7 service
• Should understand service management frameworks and ITIL processes
• Ability to perform root cause analysis and create technical documentation
• Understanding of non-regression testing and patch management

Start: from july 2026

Duration of engagement: 1 year

Full remote

Recruitment process:

Our recruitment process has 2 stages:

• First discovery interview with our HR team
• Technical interview with our Service Manager

How to apply:

• You can apply via LinkedIn or send your cv to