Field Services Engineer

Job Scope

1. 1.ConducttheexpereimentvalidationandcustomertrainingforVazymeautomatedliquidhandlingworkstation.
2. 2.InstallationandmaintenanceofLiquidhandlingworkstation,Extractorandqpcr.
3. 3.Troubleshootissuesrelatedtointrumentsandtheexperimentofautomatedliquidhandlingworkstation.Performpreliminaryon-sitefailureanalysistoidentifyrootcauseandfeedbacktocorrespondingcompanydepartmentorpersonnel.
4. 3.Developandmaintainpositiverelationshipswithcustomers
5. 4.Supportsaleseffortsthroughtechnicalpresentations,customermanagementororganizingseminar.
6. 5.Actasakeycontributorofcustomerfeedbacktomarketingandproductdevelopmentteams

Qualifications

1. 1.MasterdegreeinGenetics,MolecularBiologyorrelatedsubject.Sequencingacademic / practicalbackgroundorworkexperience,suchaslibrarypreparationorsequenceroperationispreferred.Undergraduatewithoutstandingknowledgeandskillsiswelcomedaswell.
2. 2.Willingnesstotravelmainlywithintheappointedregion.Fortrainingoroccasionalspecialcalls,internationaltravelingincludingChinaisrequired.
3. 3.Priorfieldexperiencesupportingcustomersinahighlytechnicalfieldpreferred.
4. 4.Outstandingproblemsolvingandinterpersonalskills DemonstratedEnglishwrittenandverbalcommunicationandtraining / presentationskills
5. 5.Excellentlearningability,experienceworkinginaninternationalcompanyandbiomedicalinstrumentationortechnologypreferred.

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