Field Service Engineering (M/F/D)

Experteer Overview

In this role, you will perform installation and commissioning of high voltage equipment at customer sites, ensuring safety, quality, and on-time delivery. You will work closely with customers and cross-functional teams to meet expectations and maintain strong relationships. You will troubleshoot on-site issues, prepare documentation, and report outcomes, contributing to continuous improvements in operations and service. The position involves significant travel to sites and a focus on safety, integrity, and customer impact.

Responsibilities

• Perform installation and commissioning of high voltage equipment and routine maintenance at customer sites
• Apply health, safety and environmental standards and report unsafe practices and incidents
• Coordinate materials, parts, and equipment to ensure readiness for activities
• Prepare and obtain customer sign-off on required documents; report work progress in a timely manner
• Troubleshoot equipment failures and propose improvements to prevent recurrence
• Maintain customer satisfaction by aligning work with orders and expectations
• Provide recommendations to management to improve operations and service
• Embed Hitachi Energy safety and integrity values in daily actions

Requirements

• Technical diploma and/or degree
• Good knowledge of Italian and English
• Experience in a similar HV Products role is a plus
• Ability to work independently and coordinate field technicians
• Flexible with strong problem-solving abilities
• Willingness to travel 90-100%

Benefits

• Health insurance
• Pension fund
• Welfare