Field Service Engineer – Vascular Division - South Italy

About the role

We are looking for a Field Service Engineer to join our Vascular Division , based in Naples . In this role, you will act as a key technical partner for customers across Central and Southern Italy , with approximately 20% travel to Spain .

You will work with a high level of autonomy, providing on‑site technical support, troubleshooting, and training for vascular medical devices, ensuring optimal performance and customer satisfaction.

What you will do

• Provide on‑site field service support for installation, configuration, modification, and enhancement of vascular medical devices
• Troubleshoot technical issues and determine effective solutions in line with product and customer specifications
• Perform technical analysis of product implementations and upgrades
• Assess customer needs and recommend appropriate technical solutions
• Deliver technical training and product briefings to customers, distributors, and internal teams
• Act as the local on‑site technical representative , building trusted relationships with customer organizations

What you bring

• Associate Degree or equivalent technical qualification
• Minimum 1 year of experience in field service, technical support, or similar roles (medical devices preferred)
• Strong analytical and troubleshooting skills
• Ability to work independently with limited supervision
• Excellent communication skills and customer‑oriented mindset
• Willingness to travel across Central & Southern Italy and occasionally to Spain

Why join us

• Be part of an innovative Vascular Division delivering life‑impacting technologies
• High level of responsibility and autonomy
• Continuous learning through hands‑on technical exposure
• Collaborative and inclusive work environment

Diversity & Inclusion

We are committed to fostering an inclusive and diverse workplace. We welcome applications from all qualified individuals regardless of gender, age, disability, ethnicity, sexual orientation, or background.