Descrizione dell'offerta
Field Engineering Technician – Public Safety Systems
Serco is hiring a Field Engineering Technician to support U.S. Navy Public Safety Systems (PSS) at Naval Support Activity Naples (NSA Naples). This role supports mission‑critical electronic security and physical protection systems including access control, surveillance, and perimeter barrier infrastructure that protect personnel, facilities, and operational readiness.
This position operates within a stable long‑term U.S. Navy / DoD mission support environment under an established federal contract.
Job Responsibilities This role is responsible for the installation, maintenance, troubleshooting, and repair of electronic security and public safety systems including CCTV and video surveillance systems, access control systems and card readers, intrusion detection systems, alarm networks, mass notification and emergency alert systems, Access Control Points (ACP) and Entry Control Points (ECP), and vehicle barrier systems including hydraulic gates, crash‑rated barriers, and electromechanical bollards.
Work includes preventive maintenance, corrective maintenance, diagnostics, and repair of electronic and electromechanical systems in active operational environments. The technician will also document maintenance actions, coordinate parts replacement, and work directly with Navy and installation personnel to ensure system availability and mission readiness.
To Be Successful In This Role, You Will Have
U.S. Citizenship
Ability to obtain and maintain a DoD Secret clearance
High School Diploma or GED
Minimum of 2 years of experience in electronics, field maintenance, or security system support
Ability to read and interpret technical manuals, diagrams, and schematics
Experience troubleshooting electronic or electromechanical systems
Basic administrative skills including proficiency with Microsoft Office (Word, Excel), Outlook, Teams, and ticketing/work order systems (e.g., Remedy)
Ability to work independently in field environments with minimal supervision
Willingness and ability to support an OCONUS assignment in Italy (NSA Naples)
The ability to travel up to 10% of the time.
Preferred Experience Experience in one or more of the following is highly desirable: military electronics maintenance or technical maintenance roles, physical security systems such as CCTV, alarms, and access control systems, Access Control Points (ACP) and Entry Control Points (ECP), vehicle barrier systems including hydraulic gates, bollards, and crash‑rated perimeter security systems, low‑voltage electrical systems, or field service technician roles in military, aircraft, airport, industrial, or critical infrastructure environments.
Why Join This Role This position offers the opportunity to support critical U.S. Navy public safety and security systems through hands‑on technical field work that directly impacts mission readiness and force protection. It provides long‑term stability within a U.S. Navy and DoD mission support environment under an established federal sustainment contract, while also offering the unique opportunity to support operations in an overseas (OCONUS) location in Naples, Italy. This role involves advanced access control systems, perimeter security infrastructure, and barrier systems in a mission‑critical environment supporting U.S. naval operations abroad.
Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans.
Pay Transparency Our Total Rewards package includes competitive pay, performance‑based incentives, and benefits that promote well‑being and work‑life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time‑off programs that support work‑life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job‑related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long‑term incentive opportunities.
Benefits – Comprehensible benefits for full‑time employees (part‑time employees receive a limited package tailored to their role):
Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].
#J-18808-Ljbffr
This position operates within a stable long‑term U.S. Navy / DoD mission support environment under an established federal contract.
Job Responsibilities This role is responsible for the installation, maintenance, troubleshooting, and repair of electronic security and public safety systems including CCTV and video surveillance systems, access control systems and card readers, intrusion detection systems, alarm networks, mass notification and emergency alert systems, Access Control Points (ACP) and Entry Control Points (ECP), and vehicle barrier systems including hydraulic gates, crash‑rated barriers, and electromechanical bollards.
Work includes preventive maintenance, corrective maintenance, diagnostics, and repair of electronic and electromechanical systems in active operational environments. The technician will also document maintenance actions, coordinate parts replacement, and work directly with Navy and installation personnel to ensure system availability and mission readiness.
To Be Successful In This Role, You Will Have
U.S. Citizenship
Ability to obtain and maintain a DoD Secret clearance
High School Diploma or GED
Minimum of 2 years of experience in electronics, field maintenance, or security system support
Ability to read and interpret technical manuals, diagrams, and schematics
Experience troubleshooting electronic or electromechanical systems
Basic administrative skills including proficiency with Microsoft Office (Word, Excel), Outlook, Teams, and ticketing/work order systems (e.g., Remedy)
Ability to work independently in field environments with minimal supervision
Willingness and ability to support an OCONUS assignment in Italy (NSA Naples)
The ability to travel up to 10% of the time.
Preferred Experience Experience in one or more of the following is highly desirable: military electronics maintenance or technical maintenance roles, physical security systems such as CCTV, alarms, and access control systems, Access Control Points (ACP) and Entry Control Points (ECP), vehicle barrier systems including hydraulic gates, bollards, and crash‑rated perimeter security systems, low‑voltage electrical systems, or field service technician roles in military, aircraft, airport, industrial, or critical infrastructure environments.
Why Join This Role This position offers the opportunity to support critical U.S. Navy public safety and security systems through hands‑on technical field work that directly impacts mission readiness and force protection. It provides long‑term stability within a U.S. Navy and DoD mission support environment under an established federal sustainment contract, while also offering the unique opportunity to support operations in an overseas (OCONUS) location in Naples, Italy. This role involves advanced access control systems, perimeter security infrastructure, and barrier systems in a mission‑critical environment supporting U.S. naval operations abroad.
Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans.
Pay Transparency Our Total Rewards package includes competitive pay, performance‑based incentives, and benefits that promote well‑being and work‑life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time‑off programs that support work‑life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job‑related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long‑term incentive opportunities.
Benefits – Comprehensible benefits for full‑time employees (part‑time employees receive a limited package tailored to their role):
Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].
#J-18808-Ljbffr
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