Field Service Engineer

Experteer Overview

In this role you will deliver advanced on-site technical support and specialized service to customers in the Industrial Automation unit. You will manage repairs, inspections, maintenance, and warranty cases while coordinating with subcontractors and ensuring timely delivery. You’ll build strong customer relationships and provide on-site guidance, training, and reports to support ongoing service quality. This position offers impact across global service operations and the opportunity to contribute to safety, reliability, and customer satisfaction.

Retribuzione / Benefits

• Conduct on-site service activities including inspection, maintenance and repair
• Plan and prepare service assignments domestically and internationally
• Assess workload requirements and coordinate service operations
• Process warranty cases, perform fault analysis and corrective actions
• Prepare and deliver on-site training sessions
• Prepare reports for internal and external use
• Ensure compliance with safety regulations and standards
• Maintain workplace orderliness and cleanliness
• Build and maintain strong customer relationships
• Oversee warranty claims and service orders, coordinate sub-contractors

Responsabilità

• Industrial Mechanic training or equivalent technical qualification (Electrical and basic PLC knowledge)
• Professional experience as a Service Technician
• Proficiency in English
• Professional demeanor and negotiation skills