Field Service Engineer - Mechanical
Descrizione dell'offerta
Sidel is looking for a Field Service Engineer (FSE) specialized on Mechanic; the main focus is the following: Perform Installation, start‑up, commissioning and test of the Sidel Equipment supplied to customer sites; Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites. Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction.
Your Mission
- Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications;
- Operate on Mechanical systems, HMI for regular activities and troubleshooting as per Standard Operating Procedures.
- Execute basic electrical work (e.g. cable wiring)
- Properly handle, check and transfer equipment non-conformities;
- Prepare Job Progress Chart and technical reports in reference to carried‑out activities;
- Ensure ultimate internal and external customer satisfaction;
- Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules;
- Coach junior colleagues on the on‑site behavior, technical activities, troubleshooting and reporting deliverables;
- Report to the ISM for team site activities.
Your Profile
Education Qualifications and Language Requirements
- Technical professional qualification or Bachelor degree in Engineering as a plus;
- English fluent, written and spoken ;
- Other foreign language as per regional allocation is a plus.
Professional Qualifications and Experience
- At least 5 years of experience in field activities ;
- Experience in the beverage industry ;
- Consolidated technical background on Mechanic;
- Knowledge of Sidel Portfolio is a plus;
- Aseptic knowledge is a plus;
- Availability to travel (Up to 90% Italy and Internationally, mainly Europe) .
Key Leadership Behaviours
- Managing and measuring Work;
- Process Management;
- Problem Solving;
- Action Oriented;
- Peer Relationships.