Field Service Engineer Italy, Milan
Descrizione dell'offerta
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EFI is looking for a Field Service Engineer to join our Business Unit in Milan, Italy.
Job Description
Are you inspired by a job that challenges you to be proactive and come up with new ideas that will push a product above and beyond your competitor's products? EFI is the world leader in digital imaging and print management solutions for commercial and enterprise printing. This is a great opportunity to work with technology that is central to what makes us successful.
Main Duties and Responsibilities
- Provide end‑to‑end technical support primarily for our Italian customer base, including technical phone support and onsite technical support.
- Provide extensive travel to cover the service territory.
- Tradeshow support including printer setup and calibration, demonstration and teardown.
- End user training at operator level.
- Provide feedback to our US‑based R&D team.
- Serve as an Ambassador for EFI.
Job Requirements
- Technical degree or equivalent experience in mechanical, digital, and electronic technology.
- Minimum three years experience in field engineering positions servicing complex electro‑mechanical devices.
- Knowledge of inkjet printing, RIP/color theory, and materials/chemicals used in the printing industry.
- Knowledge of personal computers, Microsoft Windows and Linux operating systems.
- Self‑motivating personality that can independently manage a large service territory (including effective management of EFI assets such as parts, tools, and company information).
- Good communication skills and customer focused.
- Required language skills: Fluent in Italian and English.
- Position requires extensive regional travel at short notice.
Seniority Level
- Mid‑Senior level
Employment Type
- Full‑time
Job Function
- Information Technology
- Machinery Manufacturing