Field Service Engineer Digital Technologies Roma area (m/f/d)

Field Service Engineer Digital Technologies Roma area (m/f/d)

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About Leica Biosystems

Leica Biosystems is a cancer diagnostics company and a global leader in workflow solutions, offering a comprehensive portfolio from biopsy to diagnosis. Our mission is “Advancing Cancer Diagnostics, Improving Lives ,” focusing on improving workflow efficiency and diagnostic confidence.

Role Overview

We are seeking a Field Service Engineer Digital Technologies (m/f/d) , preferably based in Roma/Padova/Bologna area . The engineer will provide technical service and support mainly for Digital Pathology equipment, adhering to ISO, FDA, and budget guidelines to minimize customer downtime and generate revenue.

Key Responsibilities

• Support installation, maintenance, modification, and repair of Digital Pathology instruments.
• Communicate effectively with colleagues and customers to meet expectations.
• Complete service documentation promptly to comply with policies.
• Apply Technical Service Bulletins (TSBs) as issued.
• Assist in selling service contracts and system upgrades, and suggest improvements for financial performance.
• Enhance knowledge and professional skills.
• Manage spare parts inventory within budget to ensure quick repairs.
• Control expenses to maximize profit.
• Represent the company professionally to instill confidence.

Minimum Requirements

• Education in Mechanical, Electronic, or Electronical Technology.
• At least 4 years of experience as a Field Service Engineer in the Biomedical industry, dealing with hospital diagnostic equipment.
• Fluent in English (spoken and written).
• Knowledge of network setup, firewalls, TCP/IP, Windows environment, remote storage, domain policies, and firewalls.
• Ability to learn quickly in technical areas.

Preferred Qualifications

• Experience in Anatomy Pathology.
• Knowledge of Digital Pathology integration and software installation.
• Skills in database management, Windows Server ), and virtual machines.

Travel & Physical Requirements

• Willingness to travel extensively (up to 80%), including abroad for training.
• Ability to lift and move up to 25kg safely.

Company Information

Leica Biosystems is part of Danaher Corporation , a global science and technology innovator. We are committed to diversity and inclusion, valuing unique perspectives within our workforce.