Field Service Engineer (Bologna)

Field Service Engineer based in Bologna, Italy

We are looking for a Field Service Engineer to join our client’s Service Team in Italy, in the Bologna area. In this role, you will ensure the optimal performance of our client’s systems at the customers’ sites, providing high quality technical service, professionalism, and exceptional customer experience. You will be part of a fast growing service organization supporting automated logistics systems in parcel, airport, and warehouse environments.

It is a customer site based role, with travel across assigned regions. The working hours are flexible depending on system demands, maintenance windows, or emergencies. Field Service Engineer reports to the Service Operations Manager, and in their absence, to the Service Manager.

Responsibilities

• Preventive and corrective maintenance on-site.
• Supervision and technical assistance for the customer’s production.
• Preparation of daily maintenance reports.
• Troubleshooting and identification of critical issues that could cause system downtime.
• Management of service requests from the customer.
• On-site spare parts management.
• Reporting of anomalies and open points to the Team Leader.
• Collaboration to maintain adequate technical cleanliness of the system.
• Travel to customer sites based on company requirements.
• On-call duty (Reperibilità).

Requirements

• Technical diploma/degree in Electronics, Mechanics, Mechatronics, Automation, or related disciplines.
• Italian language proficiency.
• Strong electromechanical troubleshooting capabilities.
• Ability to read and interpret technical drawings and documentation.
• Strong autonomy, communication ability, and customer centric approach.
• Experience in logistics automation, industrial maintenance, or related environments (preferred).
• Familiarity with diagnostic tools, basic PLC concepts, and service documentation software (preferred).

How to Apply

For more information on the role, or an informal discussion regarding opportunities we have available, please contact Olga Kubrak on (WhatsApp) or .

Why work with Proactive?

Proactive Global is an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and advanced technology sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias.

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Proactive Global is committed to equality in the workplace and is an equal opportunity employer.

Proactive Global is acting as an Employment Business in relation to this vacancy.