Field Sales Manager – Key Accounts

We’re looking for a Field Sales Manager focused on expanding existing enterprise accounts. This is not a desk job. It’s a field role: meeting customers, building relationships, identifying growth opportunities, and helping them scale.

ShippyPro is the shipping technology platform transforming the way companies manage their shipments. Our mission is to help businesses digitize, optimize, and control their logistics operations.

We already work with hundreds of enterprise customers across Italy and Europe. Now we want to grow those customers, and we’re looking for the right person to lead that effort.

About us

Our journey began with a vision to Make people work better and today, following our recent Series $15M Series B funding round, we’re leading a rapid growth trajectory that is transforming how companies worldwide deliver their products.

The product

ShippyPro is a shipping and fulfillment platform that helps merchants automate the entire shipping workflow, from choosing the best carrier service to generating labels and tracking deliveries. It connects with e-commerce platforms and multiple couriers, giving teams one place to ship faster, reduce manual work, and keep full control over costs and delivery performance.

The challenge

You will focus on expanding existing enterprise accounts, building strong relationships, and identifying new growth opportunities across markets and channels. Your role drives measurable outcomes for your accounts while supporting ShippyPro’s growth and presence in Italy and Europe, ensuring customers maximize value from our platform.

Why ShippyPro?

• Customers ready to grow.
• Long‑term partnerships.
• Direct business impact.

What you’ll do:

• Manage and develop a portfolio of strategic accounts.
• Identify opportunities for upsell, cross-sell, and expansion into new markets and channels (B2B, B2C).
• Build strong relationships across the organization: operations, logistics, finance, C‑level.
• Work closely with Customer Success to identify growth opportunities.
• Negotiate contract renewals and expansions.
• Act as the main point of contact for partnership growth.
• Represent ShippyPro in the field: customer visits, industry events, trade shows.
• Bring strategic insights from the market to the internal team.

What you’ll bring:

• 5+ years of experience in account management, key account, or B2B field sales roles.
• Proven track record in customer expansion and upselling.
• Ability to build long‑term relationships with senior stakeholders and C‑level.
• Strategic mindset.
• Strong negotiation and commercial skills.
• Willingness to travel and spend time in the field.

What makes you a ShippyProer

• You build real relationships, not transactions.
• You take end‑to‑end ownership of your accounts.
• You know when to push and when to listen.
• Our mission: we make a real‑world impact by simplifying shipping for e‑commerce businesses worldwide – automation, tracking, returns and much more, all in one platform.
• Our values: wow moments, fall forward, transparency, ambition, innovation and a healthy dose of “question everything.”
• Continuous learning: yearly learning budget and AI tools.
• Remote flexibility: work from wherever you like – as long as you value knowledge‑sharing and enjoy spending time with your mates during our onsite meetups.
• Career Growth Programs: clear growth paths and structured goals for every role, supported by a continuous feedback system that values honesty and transparency, on both sides.
• Perks: meal vouchers (remote or onsite), no clock‑in/out policy, one‑time home office allowance, company welfare, mental healthcare and expenses‑paid trips to HQ for our meetups.
• Compensation: fixed salary is within the €43k–€58k range + ≥40 % bonus.