Fast Food General Manager

Parallel Employment is seeking a dedicated and experienced Fast Food General Manager to oversee the operations of one of our client’s fast-food establishments located in Arcade NY. As the General Manager, you will be responsible for ensuring the restaurant operates efficiently while delivering outstanding customer service.

As a Restaurant General Manager (RGM), you'll be the driving force behind your restaurant's success. You will lead a team, oversee daily operations, and ensure guest satisfaction, team development, and financial performance. Your goal is to build a high-performing team, create an exceptional customer experience, and grow the business.

• Recruit, train, and develop a high-performing team, ensuring a positive work environment.

• Provide coaching, feedback, and leadership to ensure employees are meeting performance standards.
• Maintain a culture of accountability, recognizing achievements and addressing performance concerns as needed.
• Ensure all food safety, quality, and brand standards are met at all times.
• Oversee daily restaurant operations, ensuring smooth execution of opening and closing procedures.
• manage scheduling, inventory, and restaurant maintenance to keep operations running efficiently.
• Ensure compliance with Wendy's Foods policies, as well as local, state, and federal regulations
• Foster a customer-first culture, ensuring that guests receive friendly, accurate, and timely service.
• Lead by example in providing excellent hospitality and handling customer concerns professionally.
• Manage P&L, labor costs, and expenses to ensure financial success.
• Implement local marketing initiatives and community engagement efforts to drive sales.
• Identify areas for business growth and operational improvement.

Required Characteristics:

• Proven leadership experience in a restaurant, retail, or hospitality setting (QSR experience preferred).
• Strong ability to motivate, develop, and lead a team.
• A guest-first mindset, with a focus on quality and service excellence.
• Solid understanding of business operations, P&L management, and financial performance metrics.
• Ability to problem-solve, multitask, and make decisions under pressure.
• Certification in food safety (e.g., ServSafe) and other relevant industry certifications.
• Flexibility to work a variety of shifts, including weekends and holidays.
• Must be at least 18 years old with reliable transportation.

• Competitive salary & performance-based bonuses (will be discussed at time of interview)
• Comprehensive benefits package (medical, dental, vision, & more)
• Paid time off & company holidays
• Ongoing leadership training & development opportunities
• Career growth within one of the largest franchise groups

We are an equal opportunity Employer

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