Executive Assistant

Who we are

TrueLayer is Europe’s fastest‑growing Pay by Bank network. We power smarter, safer and faster payments by combining real‑time bank payments with financial and identity data. E‑commerce, iGaming and Financial Services businesses use our products to onboard new users, accept money and make payouts in seconds, and at scale across 22 countries. With one new user joining our network every three seconds, we’re in an exciting growth stage and expanding the team across London, Milan and Dublin.

Description

We’re looking for a skilled Executive Assistant to provide comprehensive support to two members of our executive team – our Founder and another core member.

Executive Support

• Provide proactive and strategic diary and time management for the Founder and another core member
• Coordinate complex international and domestic travel, including flights, accommodation and visas
• Build and nurture strong relationships with key internal and external stakeholders
• Prepare presentations, reports, meeting agendas and organise minutes where required
• Act as a trusted gatekeeper and advisor, helping executives focus on what matters most

Team & Event Support

• Assist with planning and organising internal and external events
• Help coordinate team off‑sites and important meetings
• Support the wider office team with ad‑hoc administrative and logistical tasks

Personal Support

• Occasionally assist executives with ad‑hoc personal errands to optimise their schedules and efficiency

About You

• Experience supporting C‑suite executives in a fast‑paced, high‑growth tech environment
• Advanced organisational and time‑management skills with meticulous attention to detail
• Fluent in both English and Italian, and an excellent communicator able to build strong relationships across all levels of the business
• Flexible with working hours, comfortable collaborating across time zones, and highly skilled in managing complex travel arrangements
• Background in booking complex business travel
• Highly efficient, resourceful and solutions‑oriented
• Outstanding communication and interpersonal skills, comfortable dealing with all levels of stakeholders
• High levels of ownership and accountability; put team before own interests and enjoy being part of a highly collaborative team
• Excited by the opportunity to travel to London around once a month (excluding summer) to build connections, stay close to the heart of the business and immerse yourself in an international environment
• Strong proficiency with G‑Suite, Slack, TravelPerk and macOS
• Able to maintain the highest levels of confidentiality and discretion
• Experience supporting multiple executives simultaneously

We’d be extra excited if you have

• Experience assisting with internal and external event organisation
• Fluency in Italian

Benefits

• Competitive salary and meaningful equity in the company
• Flexible hours and hybrid working; split your time 50/50 between working from home and our welcoming offices in London and Milan, spending 2‑3 days per week in the office
• One‑off contribution of €200 to help you set up your home office
• Flexible holiday policy with 24 days as standard
• Two volunteering days to support causes important to you
• Life Cover as part of our benefits package, offering financial protection and peace of mind for you and your loved ones
• Generous parental leave, above and beyond statutory requirements and with no minimum tenure
• Meal vouchers for every day you’re working, including while remote
• Free lunch from Deliveroo
• Budget to spend on learning & development each year
• 12 fully‑paid wellbeing days a year and your birthday off in addition to the holiday allowance
• Membership of mental wellbeing platform Spill

Equal Opportunity

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers and people from all socio‑economic backgrounds. If you’d like to discuss alternative working patterns, let us know – we will make appropriate adjustments to ensure a fully inclusive interview process.