Enterprise SDR - Italy

Opentext - The Information Company OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can’t replace to help us shape the future of information management. Sales Development Representative (SDR)

Opportunity

OpenText has developed global Centres of Excellence for Sales Development to support best in class cloud software technology and solutions. You will be part of a social, high performing team that collaborates with peers to attract and qualify prospects evaluating the purchase of OpenText solutions. The successful incumbent will be comfortable cold calling, cold emailing, and engaging via social media and video. It is important to have a strong understanding of B2B lead generation and business development. This quota‑carrying role offers a strong introduction and foundation for a future role in Sales, pre‑sales, solution consultancy or leadership within a global software organization. Outbound prospecting

Support outbound activity including cold calling, emailing, and social outreach into target accounts Work alongside Account Executives to engage prospective customers and introduce OpenText solutions Inbound lead development

Follow up and qualify inbound leads generated through campaigns and marketing activity Build understanding of customer needs and pass qualified opportunities to Account Executives Opportunity progression

Support early‑stage opportunities in partnership with Account Executives and Solution Consultants Maintain engagement with prospects and help move opportunities through initial stages Prospecting activity

Build customer relationships through consistent outreach activity across phone, email and social channels Identify contacts and maintain accurate data using Salesforce and research tools Track and manage all lead generation activity within Salesforce and Outreach using approved tools and processes Provide regular updates on activity and pipeline contribution Qualify leads using defined criteria and aligned prospecting processes What It Takes to Excel

Ability to achieve activity and performance targets Strong communication skills with the ability to engage and build rapport with prospects Ability to work independently and as part of a team Positive, proactive approach to prospecting and learning Ability to adapt in a fast‑paced environment Good organisational and time management skills Goal‑oriented mindset with attention to detail Willingness to learn and develop within a sales environment Experience with CRM tools such as Salesforce is beneficial but not essential Language requirement: The role supports clients/employees in North America and Europe and requires fluency in French & English. OpenText’s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR.

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