Enterprise Act Engineer III - AMZ9082563

Job Details

Job ID: | Amazon Web Services, Inc.

MULTIPLE POSITIONS AVAILABLE

Employer: AMAZON WEB SERVICES, INC.

Offered Position: Enterprise Act Engineer III

Job Location: Denver, Colorado

Job Number: AMZ

Responsibilities

Design, develop, and support global and enterprise companies running cloud-based mission‑critical applications, systems, services and features. Work directly with engineering teams and leading technologists. Utilize transformational technologies to ensure flawless customer experience. Manage enterprise accounts, oversee support cases, and assist customers regarding strategy, project planning, launch, and ongoing operations.

Complete analysis and present periodic reviews of operational performance to customers. Provide detailed reviews of service disruptions, metrics, and pre‑launch planning. Recommend new offerings for company architecture and provide proactive advice through all phases of the implementation lifecycle.

Advocate for customer requirements, participate in customer‑requested meetings, and utilize all key customer resolution tools across all service groups to facilitate rapid resolution of concerns.

Qualifications

Master’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field, with one year of relevant experience as a Support Engineer, Systems Engineer, or related occupation, or a Bachelor’s degree with five years progressive post‑baccalaureate experience and one year of relevant experience.

Required Skills

• Designing, developing, implementing, troubleshooting, and managing large‑scale, distributed applications.
• Performing system administration in a Linux or Windows environment.
• Conducting computer networking, scripting, and automation.

Domestic and/or international travel up to 25% may be required.

Preferred Qualifications

Experience with enterprise cloud services, strong communication skills, and the ability to advocate for customer requirements.

Compensation & Benefits

40 hours / week, 8:00 am–5:00 pm. Salary Range $161,886/year to $207,800/year.

Amazon is a total compensation company. Depending on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. For more information, visit

EEO Statement

Amazon.com is an Equal Opportunity‑Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

#J-18808-Ljbffr