End point management specialist

The company

The company headquarters is located in Bolzano, Northern Italy, at the plant formerly owned by Lancia, a renowned manufacturer of industrial vehicles founded in 1937

.IDV boasts an independent internal structure entirely dedicated to research and development, with full access to the company’s extensive engineering resource

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Role Descripti

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The resource will be responsible for overseeing the governance of the company’s endpoint management, ensuring consistency, control, and continuous evolution of processes, policies, and services related to endpoint management. The role will act as the key liaison between IT operations, cybersecurity, workplace services, and external partners, with the objective of guaranteeing consistent operational standards, service quality, compliance, security, and business continuity in support of end users and business operatio

ns.Main Responsibilit

• iesDefine and oversee the governance model for corporate endpoints throughout the entire hardware and software asset lifecyc
• le.Coordinate change management processes related to the endpoint environment, ensuring impact assessment, prioritization, risk control, and alignment with corporate IT process
• es.Govern the application lifecycle on endpoints, including packaging, deployment, updates, catalog rationalization, and verification of the proper availability of digital services for different user cluste
• rs.Oversee application patching processes and Microsoft 365 ecosystem updates, ensuring planning, testing, communication, and controlled release of chang
• es.Supervise mobile management and user management policies and processes, ensuring consistency in configurations, device compliance, proper access management, and support for onboarding, internal mobility, and offboarding process
• es.Monitor service performance through shared KPIs and metrics, promoting continuous improvement actions aimed at efficiency, reliability, and quality of the digital employee experien
• ce.Coordinate external vendors and assess the effectiveness of delivered services, ensuring alignment with business objectives and supporting the progressive insourcing of capabilities currently managed through transitional mode
• ls.Provide qualified support for highly critical needs, including executive users and live collaboration initiatives or digital events requiring high operational reliabili

ty.Required Qualificati

• onsProven experience in endpoint management, workplace services, end-user computing, or similar IT governance rol
• es.Knowledge of the main endpoint lifecycle management processes: provisioning, configuration, software deployment, patching, updates, compliance, and decommissioni
• ng.Knowledge of Microsoft 365 platforms and services relevant to the digital workplace, particularly regarding update processes and controlled change manageme
• nt.Experience managing vendors, outsourced services, or hybrid operating models, with the ability to monitor performance and oversee operational and contractual governan
• ce.Good understanding of cybersecurity principles, compliance, and access control applied to the endpoint environme
• nt.Strong analytical skills, process structuring capabilities, priority management, and executive reporting abiliti
• es.Excellent interpersonal, cross-functional coordination, and stakeholder management skills across technical, organizational, and business tea

ms.Preferred Ski

• llsKnowledge of unified endpoint management and mobile device management tools, with particular familiarity with Microsoft Intune, SCCM, and related servic
• es.Experience in complex or transforming organizational environments characterized by transitional models, TSAs, or progressive IT service insourcing process
• es.Familiarity with governance and service management frameworks such as ITIL or equivalent models applied to workplace and endpoint servic
• es.Good command of English in professional contexts and ability to interact with international stakeholde

rs.Organizational Placem

entThe role will be part of the Operations & Cybersecurity function, with governance responsibility over endpoint management and a cross-functional coordination role toward IT, DEX, cybersecurity teams, and external partners involved in service delive

ry.The search is aimed at professionals with a strong focus on governance, service quality, and continuous improvement, capable of combining operational oversight, organizational vision, and coordination skills in a constantly evolving environme

nt.

Location: Bolzano or Pi