Descrizione dell'offerta
Multi-Color Corporation (MCC) stands as the world's largest and most awarded label printing company, boasting over 13,000 employees and more than 100 plants globally. We lead in various market segments, including Beverage, Wine & Spirits, Food & Dairy, Personal Care & Beauty, Home Care & Laundry, Healthcare, Durables & Technical, and Automotive & Chemicals.
Our EMEA IT Business Systems division is seeking a dedicated Business Analyst to join our team. This role involves supporting, improving, and rolling out several business IT systems across Europe and Africa.
KEY RESPONSIBILITIES
- Participate in projects for the implementation and evolution of business systems (ERP, MIS, Scheduling, Data Collection, etc.) across plants in Europe and Africa.
- Standardize processes and configurations while identifying and addressing functionality gaps.
- Analyse and review Business Requirements and client change requests, assess their nature (development request, defect, setup error, etc.), and prioritize accordingly.
- Provide the development team with comprehensive test cases for detected defects.
- Conduct client training sessions to ensure effective system usage.
- Perform support activities for business systems using ticketing systems.
- Drive continuous improvement initiatives by analysing and optimising processes.
- Contribute to the evolution of business systems through configuration, report development, and creation of interfaces to third-party systems.
- Offer technical input using development and database knowledge.
- Test and produce new releases or patches.
- Collaborate consistently with colleagues in globally distributed teams.
SKILL & EXPERIENCES
- Master’s degrees in engineering, Computer Science or similar
- At least 3 years of work experience related to the implementation and support of complex business systems, such as ERP or similar
- Very familiar with report development, including use of Crystal Reports would be considered a plus
- Expert knowledge of SQL language and ability to navigate and extract and import data to and from database.
- Problem solving mind.
- Client focused mind set
- Excellent written and verbal communication skills in English
- Ability to present complex information in a clear and structured way
- Autonomous, rigorous and well organized
- Ability to work on own initiative and adhere to deadlines, flexible and adaptable
- Eager to learn and self-train on new business areas within the label printing industry
- Ready to travel around Europe and Africa, up to 20% of the working time
OPTIONAL BUT DESIRED
- Production management systems (Scheduling, MRP, data collections, quality management, etc in Printing or other manufacturing environment.
- Process description notations (BPMN, flow chart)
- ServiceNow or another ticketing system
WHY MULTI-COLOR
- You will work at the cutting edge of production environment innovation; we challenge the status quo and are transforming operations every day
- You will experience in a fast-paced environment, ambitious team; we look forwards and continuously strive to be the best
- You will be part of a team that values integrity; we support each other and keep our promises
- You will be able to work freely, flexibly and true to your authentic self; we champion diversity
- You will be joining a global and diverse family that works together through the good times and bad; we care deeply about each other and our clients
The office will be in Lucca or Glasgow, but the contract will provide for forms of smart working, to be agreed. Applications from more experienced figures are also evaluated and the remuneration will be commensurate with the actual experience.
IT BUSINESS ANALYST - EMEA
PRINCIPALI ATTIVITÀ
COMPETENZE ED ESPERIENZA
OPZIONALI MA DESIDERATE
- Microsoft SQL Server, Progress
- Crystal report
For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world’s most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.
MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care. Learn more at .
If you need assistance or an accommodation in applying, please contact our Human Resources Department at .
Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
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