E-Mobility Operations Specialist

Company Description

At Atlante we develop EV charging stations to enable the transition towards zero-emission: empowering people to move freely in harmony with the planet. We are building Southern Europe’s largest fast and ultra‑fast charging network, powered 100% by renewables. Since our launch in Italy in 2021, we serve EV‑drivers at our 900+ stations across Italy, France, Spain, and Portugal. We believe in progress, leveraging cutting‑edge technology to accelerate the electric mobility revolution – especially with energy storage to enhance power from the grid. We are proud of our digital platforms that ensure ease of use and full connectivity. We are Atlanters: a group of passionate and dedicated people always thriving to deliver a reliable service and enjoyable experience to our customers.

Position

Brief Description Of The Role

You are a key member of the Operations & Maintenance team, contributing to the smooth and reliable functioning of Atlante’s fast‑charging network (consisting of EV chargers, MV substations, BESS, photovoltaic and other facilities). Your goal is to ensure maximum network uptime, performance, and safety through proactive monitoring, issue resolution, and coordination of field service activities. You also contribute to standard operating procedures, data‑driven insights, and the continuous improvement of Atlante’s operational excellence.

Value Creation

Through real‑time monitoring, effective troubleshooting, and smart coordination, you minimize downtime and maximize efficiency. You will support on‑field technicians during commissioning, preventive and corrective maintenance interventions both remotely and with on‑field presence. Your contribution helps Atlante enhance its maintenance strategies, optimize digital tools, and deliver an outstanding user experience. By combining technical precision with operational agility, you empower Atlante to scale sustainably while preserving the high standards of quality and reliability that define the brand.

Core Responsibilities

• Monitor the Atlante fast‑charging network status and performance through CPMS platforms and other relevant tools.
• Help ensure the maximum level of network uptime and reliability by addressing and solving unscheduled outages and other operational issues.
• Perform root cause analysis and remote troubleshooting (e.g. through log review).
• Manage ticketing process on the field service platform by dispatching technical resources on‑site, if needed, and checking the correct and smooth work execution.
• Implement and control the spare parts management strategy, with support of the logistics department.
• Schedule preventive maintenance and network updates.
• Support (remotely and if needed on site) field technicians during on‑site commissioning and maintenance activities.
• Evaluate and improve network performance through data analysis and reporting.
• Implement firmware update according to the chargers manufacturers instructions.
• Manage and monitor Mobile IoT Network.
• Proactively contribute to design processes and work methodologies which are digital, replicable, and scalable to the maximum extent possible.
• Actively contribute to growth and continuous improvement of Atlante Asset Operations.

Requirements

• Master’s degree in engineering or equivalent education.
• At least 3 years of relevant work experience in an industrial engineering and operational environment (preferably in the energy/e‑mobility or automotive industries) with good knowledge of technical aspects related to the Low and Medium Voltage electrical plants.
• Relevant trainings or certification would be a plus.
• Ability to communicate and foster positive business relationships.
• Accountability and personal organization are essential.
• Precision and attention to details.
• Mastery of Office package. Data analysis tools (Power BI, Grafana, etc.) and ticketing management platform (Salesforce, Jira, Zendesk) are a plus.
• Knowledge of the main e‑mobility open‑source communications protocols (OCPP, OCPI, OICP) would be a plus.
• Good knowledge of English.

Other information

Governance & Scope

• Area of responsibility: Operation & Maintenance
• Geographic scope: Italia
• Key interactions: Tech & Engineering, Infra, HQ Operation, Logistics, Customer Experience
• External representation: if request, hardware manufacturers, and network suppliers.

Report to: Head of Operations and Maintenance Italia

Whom Are We Looking For

ATLANTE is building up a team of formidable professionals who will all share the same traits: unwavering resolve, passion for the energy transition world, firm belief in their own ability to make a concrete contribution to a cleaner, better world. The people we are looking for are from diverse backgrounds, come from all walks of life, but they are all hard‑working, committed, fast‑learners, naturally at ease working as part of fluidly forming teams; they bring specific knowledge and insights, but they are committed to learning new things and open to innovation and challenges all the time. We need people who can roll up their sleeves, can multi‑task, are full of positive energy and do not know the word “impossible”. Integrity, collaborative spirit, strong motivation and ambition (but without arrogance) are all in the DNA of our people.

Location

Milan (Hybrid)

If you are ready to make a tangible impact on Europe’s sustainable future, apply now and become part of our journey!

This announcement is addressed to both sexes, in accordance with Law 903/77 and Legislative Decree 198/2006, and to people of all ages and nationalities, in accordance with Legislative Decrees 215/03 and 216/03.