E-Commerce Operations
Descrizione dell'offerta
ABOUT THE ROLE
The role is based in Milan and will report to the E-commerce Specialist. As part of a growing team, you will gain comprehensive insight into the e-commerce business; with passion and a creative vision in mind, this role offers you the opportunity to make meaningful contributions to ongoing projects.
ROLE DESCRIPTION
- Customer Care: you will act as the first point of contact for customers via email and WhatsApp, assiting with product inquiries, order placements, sizing guidance, and other client needs.
- Shipments: carefully package garments with attention to detail, ensuring accuracy in shipping labels and documentation. Coordinate with shipping partners to address any issues or delays.
- Shooting: you will assist the team during the shootings and events organization.
- Website maintenance and updates: tallermarmo.com is in continuous evolution and you will be involved in it, supporting the management and suggesting enhancement to keep improving the user experience and boost sales.
REQUIREMENTS
- Strong attention to detail and organizational skills.
- Excellent communication abilities.
- Proactive and collaborative mindset.
- Interest in the fashion industry (experience or knowledge is a plus).
- Fluency in English and Italian.