E‑Commerce Customer Journey Lead

A global eyewear company based in Italy is seeking a Customer Journey Ops Specialist to enhance online customer experiences. The ideal candidate will have 6-8 years of relevant experience, a strong analytical mindset, and the ability to work across multiple brands and locations. Responsibilities include analyzing the customer journey, identifying opportunities for improvement, and collaborating with various stakeholders to implement initiatives. This role offers development opportunities and flexible work conditions.
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