E-com Merchandising Manager

We are The Tour Guy, provider of incredible tours and authentic experiences for English-speaking travelers across Europe and the U.S.A. Our mission is to help others make more out of life through experiencing destinations, culture, and learning. With loyalty to the customer, we follow the Golden Rule of travel: treat vacations like you want yours treated. Our team is dedicated to creating unique, once-in-a-lifetime tours, activities, and experiences — from Vatican tours to authentic cooking classes in Paris and everything in between. The Candidate

The ideal candidate is a highly skilled and organized visual storyteller who knows how to turn travel experiences into compelling online content that sells. This person will own the photo and visual merchandising process, from planning shoots and briefing photographers to selecting images, shaping the product story, and improving the customer’s path to purchase. Responsibilities

Visual Storytelling & Photography

Build a network of freelance photographers across Europe Build photography standards which create a visual theme for images across our platform Build pre-sets which create uniform theme of images Plan and coordinate photoshoots for tours, experiences, destinations, and partner products. Source, brief, manage, and evaluate photographers to ensure brand-quality visual assets. Create the visual storyline for each product, ensuring photos clearly communicate the experience, value, and customer expectations. Improve product pages by AB testing the strongest images Survey customers and focus groups to identify what visual moment is needed to drive conversions Collaborate with copywriters to match images with headlines and content Audit live product pages to identify weak visuals, missing content, or unclear customer messaging. Leverage AI (Claude) to audit images across our site and identify areas of improvement Partner with Product, Marketing, CX, and Partner teams to ensure product pages are accurate, attractive, and conversion-focused. Desired Experience

4+ years working in e-commerce, online merchandising, content production, or visual marketing. 4+ Experience coordinating photoshoots, photographers, creative briefs, or visual asset production. 4+ Experience working with website content, product pages, travel products, or customer-facing sales content. Tourism, hospitality, marketplace, or travel industry experience is a plus. Desired Skills

Proficient using AI and Adobe tools to improve images Experience using Monday.com, Asana, or other project management tools At The Tour Guy we offer equal opportunities. We are committed to treat all candidates equally based on their skills, achievements and experience regardless of their race, nationality, sex, age, disability, sexual orientation, gender identity or any other classification protected by law.

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