Doorman

CASTELFALFI *****

Sia tra i primi a candidarsi: legga la panoramica completa del ruolo qui sotto, quindi invii la sua candidatura per essere preso/a in considerazione.

search for a

Doorman

Located between Pisa, Florence and Siena, Castelfalfi is an estate set amid rolling green hills, where a medieval village meets contemporary luxury hospitality. Castelfalfi’s vision unfolds through three interconnected souls, each deeply rooted in the landscape and cultural heritage of the region: outstanding hospitality, organic agriculture and real estate development. At the heart of it all lies a genuine care for people, for spaces and for the history of the place — a sensibility that makes Castelfalfi a vibrant and welcoming community. Certified as a Great Place to Work ® , Castelfalfi reaffirms each day its commitment to people’s wellbeing, fostering an environment where authenticity, excellence and mutual care coexist in harmonious balance.

Main duties and responsibilities:

• Greet guests with courtesy and professionalism upon arrival and departure
• Open doors and assist guests entering or exiting the hotel
• Assist with luggage and coordinate with porter staff and concierge as needed
• Maintain a visible presence at the hotel entrance to ensure safety and order
• Provide basic information about the hotel, amenities, and local area
• Monitor the entrance for security concerns and report issues promptly
• Maintain cleanliness and organization of the front entrance area
• Uphold brand standards, grooming, and uniform appearance at all times

Requirements :

• Previous experience in luxury hospitality, guest services, or a similar role preferred
• Exceptional interpersonal and communication skills
• Professional demeanor with a polished and well-groomed appearance
• Ability to stand for extended periods and assist with light lifting
• Strong awareness of guest privacy and discretion
• Willingness to assist beyond defined duties when needed, and may be required to work on occasions in other departments within the Rooms Division.
• Ability to work flexible schedules, including weekends, nights and holidays when required
• Outstanding communications in English and Italian both verbally and written
• Driving Licence B
• Warm, welcoming, and attentive
• Calm under pressure and detail-oriented
• Proactive with a strong service mindset
• Team-oriented and reliable

Contractual Terms

• Full-time contract under the National Collective Labor Agreement (CCNL) for the Tourism sector.
• Salary offer to be discussed during the selection process, based on professional background, market benchmarks, and company context.

Benefits

• Access to the company canteen, including on days off.
• Invitations to exclusive Castelfalfi staff events.
• Tailored training experiences based on the needs of the role and team.
• Discounts on dining, wellness, and sports activities within the resort and estate.
• Housing allowance solutions available, where applicable, for staff relocating from outside the area.

Provided Equipment

• Professional tools appropriate to the role.
• Uniforms and laundry service for operational staff.

Workplace: Castelfalfi (FI), Italy

Applicants must have the legal right to work in Italy.

This position is open to all candidates regardless of gender (as per Legislative Decree 198/2006) and in compliance with current equal opportunity regulations. xdwybme Applications are also welcome from candidates of all ages and nationalities, in accordance with legal requirements.