Dispute Resolution Officer: Mediation & Stakeholders

A leading European financial institution seeks a Dispute Resolution Officer to manage complex complaints and improve stakeholder engagement processes. This full-time role requires a Bachelor's degree, mediation training, and at least 5 years of experience in dispute resolution. The successful candidate will ensure coordination among stakeholders, supervise junior staff, and contribute to the investigation of complaints. The role is based in Luxembourg with regular office presence, offering an opportunity to work in a diverse and international environment.
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