Disaster Recovery Support Engineer

GOSP provides shared services to the Group companies, with Head Office in Italy and branches in 7 European countries, a total staff of about 1.000 people.

The Disaster Recovery Unit ensures ICT resilience across Generali’s infrastructure

The Disaster Recovery Unit within GOSP is seeking a technically skilled IT Disaster Recovery Specialist to strengthen the resilience of our ICT infrastructure. This role is essential for ensuring business continuity in alignment with the DORA regulation and involves designing, executing, and maintaining disaster recovery strategies across multiple layers of technology.

You’ll be part of a technically focused, cross-country team dedicated to ensuring organizational resilience.

• Develop and update ICT Response and Recovery Plans (Disaster Recovery Plans) for GOSP and its customers.
• Coordinate and support DR Test sessions across multiple data centers.
• Manage and update DR procedures, DR mapping, and team member roles.
• Lead the creation and testing of ICT Response and Recovery Plans for nine critical scenarios as defined by DORA.
• Support DR-related projects including CRS applications testing and infrastructure switchover/switchback operations.

Requirements

• Bachelor’s degree in engineering, Information Technology, Information Security, or related field.
• Minimum 2 years of experience in Disaster Recovery projects.
• Solid understanding of IT infrastructure, including networks, backup systems, NAS, Linux/AIX environments, databases, cloud services, and security measures.
• Experience in coordinating DR tests and managing DR documentation.
• Familiarity with DORA regulation and its implications on DR planning and testing.

Soft Skills

• Strong problem-solving and analytical capabilities.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team and across departments.
• High level of proactivity and attention to detail.

Notes/ Preferences

• Certifications in ISO 22301, Business Continuity Institute (BCI), or similar.
• Experience with the management of ICT recovery and response procedure for switchover and switchback operation.
• Experience in cross-country coordination and working in international environments.

Company Profile

Generali is a major player in the global insurance industry – a strategic and highly important sector for the growth, development and welfare of modern societies. Over almost 200 years, we have built a multinational Group that is present in more than 60 countries, with 470 companies and nearly 80,000 employees.

GOSP - Generali Operations Service Platform is a joint-venture between Generali and Accenture and provides IT and Procurement services to Generali Group companies. Our purpose is to accelerate the Group's innovation and digitization strategy through the Cloud and shared platforms. Based in Italy it has 6 branches across Europe and employs about 1.200 people.