Director of the Information and Communication Technology (ICT) Service

The European University Institute (EUI) is seeking an outstanding, forward-thinking leader with strong management capabilities to head its Information and Communication Technology Service. This strategic role is pivotal in shaping and delivering a comprehensive IT strategy that supports the EUI’s academic mission and operational excellence, and in driving its digital transformation agenda.

The EUI Information and Communication Technology (ICT) Service provides the digital infrastructure and essential technology services that enable the Institute’s academic and administrative activities. It ensures secure, reliable and high-performance data, visual and voice communication across the EUI community and with external partners. It supports both centralised and decentralised applications, providing the flexibility required by diverse institutional needs. It provides identity and access management services, user support, and a central Helpdesk to deliver high-quality service. It also supports learning technologies, audiovisual environments, enterprise systems, integrations, and campuswide networks to make digital operations efficient, modern, and accessible. The Service ensures the security, integrity and resilience of the Institute’s systems and digital assets, and contributes to robust business processes, management information systems, and IT governance.

The EUI at a glance:

We are an international organisation set up in 1972; a research university focusing exclusively on post-graduate, doctoral, and post-doctoral studies, and advanced research, located in the hills overlooking the city of Florence, Italy. The Institute also hosts the Historical Archives of the European Union.

More on our Institution:

Responsibilities

The main duties may include the following:

• Strategic Planning & Policy Development: Defining and implementing the ICT Service’s strategic direction in alignment with EUI strategic objectives, ensuring performance, security, innovation and business continuity. Advising senior leadership on ICT matters and contributing to the overall EUI Strategy, in particular by driving digital transformation processes and enabling the digital tools required for research and educational excellence and agile and efficient administration. Contributing to the development of the EUI’s new Tech Hub and Research Map. Defining digital sovereignty pathways in light of evolving European regulatory frameworks, data governance requirements, and institutional risk management.
• Operational Oversight: Approving, prioritising, and leading projects and the project portfolio as they relate to the selection, acquisition, development, and installation of major information systems. Maintaining and further developing a robust digital infrastructure and technical support for communication, collaboration, research, and learning.
• Leadership & Staff Management: Developing and maintaining an ICT organisational structure that supports the priorities and needs of the EUI. Supervising and developing ICT Service staff, overseeing recruitment and performance management, and fostering a motivated, high-performing team, working environment and job satisfaction.
• Representation & Communication: Representing the ICT Service internally and the EUI externally, engaging with international and academic ICT networks, and managing relationships with external suppliers and high-level stakeholders.
• Governance & Accountability: Reporting to the Chief Operating Officer, being a member of the EUI Management Team, and ensuring sound financial management, including ICT budget and procurement responsibilities.
• Expertise & Innovation: Providing executive-level guidance grounded in current best practice for the ICT Service’s areas of responsibility. Staying abreast of emerging technologies, trends and risks in the IT sector – in particular regarding academic technology-driven innovative research - and providing informed guidance to senior leadership on their academic, competitive, and financial implications.

What we offer:

• A role in an inspiring community of young scholars with an exclusive focus on master, doctoral and post-doctoral studies;
• A truly multicultural community of 1100 academics at all career stages and an administrative staff of approximately 85 different nationalities.
• The commitment to a genuine culture of equality, diversity and inclusion, and to attracting, encouraging and retaining a diverse and highly qualified workforce;
• A world-class research library, the Historical Archives of the European Union, and many other excellent research facilities;
• Language courses and soft skills training opportunities;
• Access to all EUI facilities: library, crèche, cafeteria, gym, participation in seminars and workshops;
• Competitive salary package including health and pension plan;
• A healthy work-life balance in a family-friendly environment.

To know more about the positions and the application process, please read the

• Vacancy Notice (pdf)
• Annex II (pdf)

Applications must be submitted electronically via the online application form.

The deadline for applications is 16 March 2026 at 23:59 CET.

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