Director of People & Culture

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues in 26 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all around the world.

We are looking for a strategic Director of People & Culture , responsible for implementing and executing the HR strategy across two hospitality destinations in Milan: Palazzo Cordusio and Torre Velasca for both our Hotels & Resorts Division as well as our F&B Division.

This role leads all HR functions including organizational development, strategic workforce planning, compliance, Talent & Acquisition, engagement, culture development and training. The role ensures both properties reflect the brand´s high standards while aligning with Italy´s labor laws and global hospitality best practices.

Main responsibilities

• Implement and lead a proactive, integrated HR strategy aligned with business goals for both locations.
• Act as a strategic advisor to the senior leadership team on workforce planning, organizational design and cultural initiatives.
• Ensure adherence to Italian Labor Law and SHG´s global HR policies.
• Design and implement localized HR policies tailored to Milan´s regulatory and operational context
• Lead recruitment initiatives for Palazzo Cordusio & Torre Velasca to attract top hospitality talent aligned with luxury service standards.
• Oversee onboarding and induction processes to embed the SHG culture
• Roll out and execute Performance Management systems to drive accountability & results.
• Promote a positive employee relations climate and handle grievances and disciplinary processes.
• Conduct exit interviews and present trend analysis to leadership.
• Manage insurance, welfare programs and salary structures
• Design property-specific training programs and roll out corporate ones
• Support training initiatives for Italian labor law compliance, brand standards and safety.
• Ensure efficient use of HRIS in the region
• Supervise Time & Attendance, leave management and payroll coordination
• Manage legal compliance and administrative processes, including coordination with legal counsel, oversight of work permits, and operational efficiency across locations.

Qualifications

• Degree in Human Resources Management, Business Administration, Hospitality or similar.
• Minimum 8-10 years of experience in the field of hospitality in management level (ideally in restaurants and hotels).
• Strongworking knowledge of Italian employment law.
• Fluent in Italian and English.
• Flexible person with availability to adapt.
• Strong organizational and multitasking abilities.

Benefits

• Competitive Salary
• Discounts Across Sunset's Venues and More: Experience the Sunset lifestyle to the fullest with exclusive discounts at all our venues and beyond.
• Career Growth Opportunities: Your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions.

You can learn more about our company: