Director of Operations

Operations Manager – Full-Time – Hybrid – $130k–$150k

Includes a comprehensive benefits package: 401k with 5% match, health coverage, and 20 days PTO to start. Additional perks available. This company is deeply rooted in its local community and has ambitious growth plans. They’re seeking a strategic leader to guide their service delivery, internal operations, and team coordination efforts.

Why Join Us?

• Be part of a growing company with a clear vision
• Culture built around collaboration and clarity
• Flexible PTO and a supportive team environment
• Opportunity to influence high-impact initiatives
• A dynamic mix of strategic, technical, and operational work

What You’ll Do as the Operations Manager:

• Oversee day-to-day structure and consistency across service and support teams
• Partner with leadership to turn company goals into actionable plans
• Refine internal systems to improve communication, efficiency, and accountability
• Support team leads with project tracking, reporting, and cross-functional coordination
• Use performance data to identify areas for operational improvement
• Contribute to strategic planning and help align service delivery with business goals

What You’ll Bring:

• 5+ years in operations, business management, or a similar leadership role
• Experience in a technical services or MSP-style environment preferred
• Strong organizational and problem-solving skills with a data-first mindset
• Excellent communication and team collaboration abilities
• Passion for creating clarity and helping others succeed
• Familiarity with tools like Office 365, VMware, Datto, Meraki, Ubiquiti, and SonicWALL
• Exposure to cloud platforms such as AWS or Azure is a plus
• Bachelor’s degree in Business, Technology, or a related field

How to Apply to the IT Operations Manager role:

Click the Apply button below and submit a resume that highlights your blend of managerial, operations and technical experience, and tailoring it to the technologies this client is seeking.

Not quite ready?

Reach out to a recruiter at or to have a confidential conversation about your career goals.

With decades of industry experience, JFC Global, the largest locally owned and operated niche tech recruiting company, has built well-established relationships with technical hiring managers and HR professionals in our area. JFC Global has received a 9.6 NPS rating from the professionals we work with and pride ourselves on operating with the highest ethics and integrity within the recruiting industry. We look forward to putting our local connections to work for you!

Direct W2 only

Sorry, our client does not offer C2C, 1099 or sponsorship

EOE.

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