Director Of MICE (Americas) (W/M/X) / Orient Express Sailing Yachts

Company Description

Orient Express, an artisan of travel since 1883, is a legendary brand deeply rooted in history and admired by generations past, present, and future. As a symbol of ultra‑luxury hospitality, the brand is currently undergoing an ambitious phase of rebirth and expansion accelerated since 2024 as a Joint Venture between ACCOR and LVMH. At its heart is the iconic Orient Express, reimagined as a modern tribute to French luxury, and it is expanding through strategic partnerships such as the launch of ‘La Dolce Vita’ in partnership with ARSENALE Group and new hotels such as O.E La Minerva in Rome and O.E Palazzo Dona Giovannelli in Venice soon to follow. The brand also collaborates with Orient Express Sailing Yachts to launch the Oriental Express Corinthian, poised to be the world’s largest sailing ship, set to sail in 2026. Orient Express places particular emphasis on employee experience, development, and engagement.

Job Description

Reporting directly to the Commercial Director, the Director of MICE will manage worldwide responsibilities.

Responsibilities

• Define and implement action plans in alignment with sales strategies and evolve market conditions.
• Develop a pipeline of sales opportunities for the MICE distribution channel and work closely with ACCOR Global Sales and Orient Express Management Company to achieve objectives.
• Broaden customer base and market penetration, meet or exceed annual sales goals for the MICE segment.
• Schedule and conduct sales calls, presentations, and manage proposals/contracts for incentive groups or full yacht charters.
• Develop and nurture relationships with the yacht charter market, manage day‑to‑day client relations including pricing, contracts, win/loss tracking, and overall client satisfaction.
• Travel as needed to develop new business and attend industry trade shows.
• Develop proposals, reporting, and KPIs to support sales efforts and oversee administrative functions such as budgeting, invoicing, and CRM management.
• Manage assigned personnel, training, development, and performance evaluations.
• Define yacht charter characteristics with the operation department and sales manager, and liaise with charter clients, shoreside, and shipboard staff to ensure smooth execution and high guest satisfaction.
• Assist in developing sales messaging and collateral to support the Orient Express brand in the MICE space and collaborate with Sales & Marketing on campaigns, email marketing, webinars, and other targeted initiatives.

Qualifications

• Minimum of 5 years management experience in travel/ultra‑luxury hospitality industry, Meetings and Incentives role(s).
• Strong network in the MICE market, including corporate and family offices.
• Good knowledge of the yacht brokerage market.
• Fluent proficiency in both French and English.
• Good organization and time management skills, leadership and people management experience, ability to work well in fast‑paced team environment.

Additional Information

Visa Requirements: Must be legally authorized to work in the United States.

• Salary Range $130,000‑$190,000 annually.
• Excellent company benefits, including medical, dental, vision, life insurance, and 401K retirement plan.
• Employee benefit card offering discounted rates in Accor worldwide for you and your family.

Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why work for Accor?

We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.

All your information will be kept confidential according to EEO guidelines.