Director, AI-Driven CX Engineering (Remote)

A thriving tech company is seeking a Director Software Engineer for its CXTech team, focusing on improving customer support efficiency with AI solutions. This role involves guiding engineering teams, mentoring leads, and driving product roadmaps for scalable solutions. Candidates must have experience managing software engineering teams and knowledge of event-driven architectures. The position offers flexible and fully remote work options, creating an inclusive and collaborative culture that prioritizes individual wellbeing.
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