Director After Sales (m/f/d) Region SELA

ENERCON · WorkFromHome, Lazio, Italia · · 70€ - 90€


Descrizione dell'offerta

Join our team in one of our SELA (Southern Europe and Latin America) countries, ENERCON is seeking a dynamic and strategic person to lead our After Sales operations in the SELA region. This is a key leadership role responsible for driving revenue growth, customer satisfaction, and operational excellence in alignment with ENERCON’s global strategy.

Director After Sales (m/f/d) Region SELA

Key Responsibilities

  • Lead proactive revenue management under the regional P&L, including pricing differentiation and sales of additional products & services
  • Act as the commercial customer point of contact for After Sales, ensuring high levels of customer satisfaction in collaboration with the regional Service division
  • Own and manage the After Sales pipeline, including contact database oversight
  • Drive major After Sales volume and revenue targets in coordination with Global Sales
  • Serve as the first-level escalation point for regional claim management and customer requests
  • Explore strategic initiatives in alignment with Global Sales and After Sales LOA
  • Organize and manage the regional After Sales department within budgetary guidelines
  • Align and consolidate inputs with global functions (SSTP, Global Sales) for new offerings, processes, tools, and standards

Key Activities

  • Develop and adapt regional After Sales strategies to maximize revenue in line with ENERCON’s global objectives
  • Coordinate with regional Service and Project Management to optimize processes and improve project performance
  • Track and report key KPIs to monitor success and identify areas for improvement
  • Organize and execute country-specific After Sales strategies and marketing programs
  • Coordinate After Sales activities for key accounts, including frame agreements, claims resolution, and customer review meetings

Your Qualifications

  • Proven leadership experience in After Sales or related commercial roles
  • Strong strategic thinking and customer orientation
  • Excellent communication and stakeholder management skills
  • Experience in managing cross-functional teams and working with global interfaces
  • Fluency in English; additional languages are a plus

Your Benefits

  • Possibility to work up more than 60% remote (country specific)
  • Flexible working hours through appropriate working time models (country specific)
  • In- and external training opportunities through the ENERCON Academy
  • Company health management and extensive health promotion including company fitness (country specific)
  • Company pension scheme (country specific)
  • Exciting and varied activities in the green growth sector of wind energy
  • Company car

Contact Details

Laura Notholt

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Candidatura e Ritorno (in fondo)