Digital Technical Support, Field - Northern Italy

Experteer Overview

In this role you support dental professionals as a trusted technical partner on the SPARK digital orthodontics platform. You will process and assess digital cases, deliver high-quality technical assistance, and demonstrate SPARK both on-site and remotely in collaboration with Sales. The position combines hands‑on digital dentistry, training, and problem solving, with regular travel to events. You contribute to customer success and product adoption while helping scale SPARK in Italy.

Benefits

• Initial processing and assessment of digital orthodontic cases
• Deliver high-quality technical support for SPARK users
• Conduct on‑site and remote SPARK demonstrations in collaboration with Sales teams
• Support customer education and training
• Travel to dental events and engage with doctors and stakeholders

Responsibilities

• Dental Technician or Dental Hygienist background preferred
• Solid understanding of digital orthodontic workflows and manufacturing processes
• Experience with intra‑oral scanners, CAD/CAM systems, digital design software, 3D printing and digital dentistry
• Strong IT literacy (Windows, macOS, MS Office, remote support tools)
• Good organizational and time‑management skills
• Proactive, self‑sufficient, team‑oriented mindset
• Native‑level Italian and fluent English; other European languages a plus
• Willingness to travel and valid driver's license
• Based in the North of Italy