Descrizione dell'offerta
ING Bank N.V., Milan branch is seeking a Customer Journey Expert responsible for designing and evolving customer experiences across the lifecycle. The role emphasizes digital channels and data-driven decisions.
Key responsibilities include owning customer journeys, defining KPIs, and collaborating with various teams. Candidates should have 3–5 years of relevant experience and strong analytical skills.
Benefits include flexible working, competitive salaries, and a commitment to sustainability.
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