Desktop Support Engineer - Windows & Mac Troubleshooter

A leading tech support company located in Milan is seeking a Desktop Technician to provide local and remote desktop support. Ideal candidates should have 2-3 years of experience in Windows desktop support, with responsibilities including troubleshooting hardware/software issues, maintaining ticket updates, and performing preventative maintenance. Qualifications include a Bachelor's degree in Computer Science or related field and relevant certifications like CompTIA A+. Flexibility is required as off-hours support may be necessary.
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