DCS | Key Account Manager

Position: Key Account Manager

Department: Cyber Security BU

Qualification: LS | 2nd cycle university degree

Weekly Hours: 40

Posted: 2 December 2024

Reporting to: Chief Business Development Officer

Responsibilities:

• Building and maintaining strong relationships with key clients, understanding their business needs and ensuring their satisfaction with products or services;
• Developing and executing strategic account plans to drive growth and maximize revenue from key accounts;
• Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling;
• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients;
• Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market;
• Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement;
• Collaborating with internal teams to deliver exceptional customer experiences and meet client expectations.

Requirements:

• High school diploma/Master's degree in Sales, MKTG, Business Administration or a related field;
• A wide network of connections (Clients) in the Cyber Security field;
• Experience in delivering client-focused solutions;
• Excellent communication & interpersonal skills;
• Ability to communicate, present and influence credibly and effectively at all levels of the organization;

Location: HQ: Rome (centre)

Further information on the salary package will be provided during the selection process.

The interested candidates, of either sex, can send a detailed curriculum vitae, complete with photos and authorization for the processing of personal data (GDPR Regulation EU 2016/679).