Datacenter Technician

Important note:

This position involves on-shift rotation including standby (that is paid for additionally). We also need a person with a valid driving license, and the ability to transport by own car around Milan area (work-related travel may be compensated).

Short summary of key requirements:

understanding how the computers work from the inside

experience/knowledge in networking

experience/knowledge in cabling

willingness to learn

Experience with Datacenters is welcome but not necessary. A degree is also welcome but not necessary. It's a good opportunity for people willing to advance their career or move into slightly different field.

Join the Team Powering the Future of Cloud

At Oracle Cloud Infrastructure (OCI), we’re building the next generation of cloud -- faster, more secure, and more reliable than anything out there. As a Data Centre Technician, you’ll be at the heart of this mission.

You won’t just be following scripts -- you’ll be solving real problems in real time. From hands-on hardware troubleshooting to collaborating with engineering teams, you'll ensure OCI’s data centers run at peak performance 24/7. You know when to dig in and when to escalate, and your instincts for operational excellence help keep our cloud running smoothly.

You’ll lead smaller projects independently and support larger-scale initiatives alongside your manager. If you love infrastructure, love learning, and want to be part of a global cloud platform that's growing at hyperscale -- this is where you belong.

Why OCI? Because here, you’re not just maintaining the cloud. You’re helping build one of the most advanced, secure, and high-performance cloud infrastructures in the world.

Desired skills:

• Bachelor of Science degree in Computer Science, Information Systems, OR equivalent work experience
• Recent graduates are encouraged to apply if they can demonstrate interest and knowledge in the position and a willingness to learn on the job – gap year students are also considered.
• Experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems).
• Experience in data center M&E equipment.
• Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems.
• Experience working in a mission-critical operations environment.
• The position has a physical component requiring the ability to lift to 25 kg and may require working in cramped spaces or elevated locations.
• Ability to speak confidently & and communicate clearly in a virtual environment.
• Strong Adherence to process and being a process champion.
• Excellent communication skills (oral & and written), and ability to interact professionally with a diverse group of customers and staff.
• Experience providing client-facing, direct customer support and service.
• Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual.
• Good English.

Welcome Data Centre experience:

• Knowledge of data center design, including electrical and cooling plant & and operation thereof.
• Airflow management (hot aisle, cold aisle, containment, etc.).
• Rack, and stack equipment including commissioning of new racks.
• Strong structured cabling skills on fiber & and copper (e.g. looming, term & test).

Welcome systems & and hardware expertise:

• Systems administration (Linux and/or Windows Servers)
• Hardware repair, diagnosis & break/fix
• Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
• IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
• Base Operating System Installs and Configuration
• Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc.