Data Center Chief Engineer, DCEO

Overview

Job ID: | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people to help.

You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You will experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This team maintains the critical physical infrastructure that supports AWS. Specifically, the team ensures the data center business operates with 100% availability while maintaining first-class customer service to the teams and groups within the data centers.

The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center operates at peak efficiency. This includes planned preventative maintenance, daily corrective work, and emergency response. The CE serves as an expert technical resource, interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are the singular focal point for all facility operations within a given data center and to support AWS.

This position will work with the night teams to ensure training and drills are conducted and completed successfully, ensuring properly trained night staff.

Key job responsibilities

• Management and leadership of DCEO Engineering Team
• Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance
• Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors
• Oversee operation and management of routine and emergency services on systems such as switchgear, generators, UPS, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc
• Data Center capacity planning and reporting
• May assist in the design and build out of new facilities
• Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency
• Deliver quality service and ensure all customer demands are met
• Responsible for asset and inventory management
• Respond to out of hours emergency calls – first level escalation point for Data Center facilities related issues/failures
• Primary on-call shift rotation – training and development of EOTs including night shift personnel

About the team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, trusted by customers from startups to Global 500 companies to power their businesses.

Qualifications

Basic Qualifications

- 3+ years of electrical or mechanical experience

- 3+ years of data center or mission critical facilities experience (e.g., hospital, military facility, public safety facility)

- Technical training or degree in a relevant field (e.g., electrical, mechanical)

Preferred Qualifications

- 4+ years of data center engineering experience

- Associate's degree or Bachelor's degree

- Experience leading a team

EEO and Benefits

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding, please visit the accommodations information page for more details. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year to $185,000/year, depending on market location and job-related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position, equity, sign-on payments, and other benefits may be provided as part of a total compensation package. For more information, please visit the Amazon benefits page. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.