Cys _Cyber Security Service Manager_Gcsc...

Questa posizione è in Leonardo

Job Description

Leonardo, an international industrial group in Aerospace, Defense and Security, is looking for a Cyber Security Service Manager for its Genoa Fiumara office, with the possibility of employment also at the Rome Laurentina and Milan Nerviano offices.

Responsibilities

• Supervise the provision of managed (MSS) and non‑managed services to ensure compliance with contractual commitments (SLA) and drive continual service improvement.
• Act as the main interface with the Customer and coordinate Leonardo’s technical verticals assigned to service delivery.
• Organise and conduct periodic service reviews with customers, presenting progress, managing critical issues and proposing solutions or technology/process improvements.
• Coordinate escalations for serious incidents or changes that may impact service delivery.
• Act as Service On‑boarding Manager during the onboarding phase, governance of activities and collection of information required for the activation of security services.
• Draft and continuously update relevant deliverables.

Qualifications

• Degree in a STEM discipline or equivalent.
• Expert/Senior level with at least 3 years experience in Cyber Security and/or Security Service Manager or Management roles.
• Experience in technical working groups in cyber security service delivery is a plus.

Technical and IT knowledge and skills

• Ability to conduct cyber security projects in multidisciplinary and multi‑service contexts.
• Ability to draft documentation to support operational verticals.
• Responsibility and management capacity for heterogeneous functional working groups, local and remote.
• Knowledge of SOC services and Digital Center (RTSM, SDM, SSM, Red Teaming, Threat Intelligence, etc.).
• Knowledge of startup phases of managed services provided by a SOC.
• Knowledge of technical parameters that characterize each SOC service.
• Knowledge of main attack vectors and phases of an ATP‑type attack.
• Knowledge of NIST frameworks and their mapping with SOC/Digital Center services.
• Knowledge of the ITIL framework.
• Knowledge of core cyber security technologies: WAF, proxy, anti‑spam, firewall, IDS/IPS, SIEM, EDR/MDR.

Language skills

English – level B1 or higher.

Behavioral skills

• Analytical skills
• Problem‑solving
• Team working
• Proactivity

Other certifications (plus)

• ITIL v4
• CISM
• CISSP
• ECIH
• CEH

Travel

Availability for short/medium‑term business trips.

Location

Primary: IT – Genova – Fiumara. Additional: IT – Milano – Nerviano, IT – Roma – Via Laurentina.

Contract type

Permanent.

Hybrid working

Ibrido.