CX Insights Lead - Shape Digital Experience Strategy

A telecommunications company is seeking two CX Researchers to join their Design & Customer Experience team in Milan. The roles involve mentoring researchers, facilitating cross-functional alignment, and conducting customer-centric research. Ideal candidates have over six years of experience in research for digital products, a Master's or PhD in relevant fields, and proficiency in tools like R and Python. The position offers a flexible hybrid setup with a strong emphasis on teamwork and innovation.
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