Customer Success Specialist DELL

**It's fun to work in a company where people truly BELIEVE in what they're doing!**Job Description:**About Ingram Micro**Ingram Micro is the **global leader in IT distribution and technology solutions**, reaching nearly 90% of the world’s population. We connect technology manufacturers and cloud providers with B2B technology experts, enabling innovation and growth across the entire IT ecosystem. With our **broad solutions portfolio**, supply chain expertise, and our proprietary digital platform (**Ingram Micro Xvantage(TM)**), we provide opportunities and impact at a scale that no other company can match.Joining Ingram Micro means becoming part of a **multinational organization** that invests in **people, values talent, and offers continuous learning**, certifications, and international career pathways. Our **DELL-dedicated Business Unit** is one of the fastest-growing areas of our Italian offices and plays a strategic role in expanding our footprint in the commercial IT channel.**Your Role**As a **Customer Success Specialist – DELL**, you will drive business development in a strategic and rapidly expanding market. You will:* Identify and engage new B2B reseller partners.* Generate leads through a mix of marketing activities, outbound campaigns, digital prospecting tools, and the Ingram Micro Xvantage platform.* Manage the full sales cycle: from first contact to negotiation and successful onboarding.* Collaborate with cross-functional teams (Vendor Managers, Presales, Marketing, Finance) to design and execute growth strategies.* Track performance, manage your pipeline, and contribute to team KPIs while taking full ownership of your targets.* Share insights, new ideas, and market feedback to continuously improve our go-to-market approach.**What We’re Looking For*** Previous experience in B2B sales is considered a strong plus, ideally in IT distribution, vendor, or system integrator environments – **but it is not mandatory**.* Strong motivation to learn and grow in a commercial role within the IT market.* Commercial acumen, curiosity, and a proactive approach.* **Fluency in Italian and good working proficiency in English** – stronger skills in English are a plus.* A collaborative attitude and entrepreneurial mindset, with a drive to achieve results.**What We Offer*** A **strategic role** in one of Ingram Micro’s fastest-growing business units.* The chance to **shape the market** by building new customer relationships from the ground up.* Access to **training, advanced tools, and vendor certifications** to grow your expertise.* Clear and transparent **career development opportunities**, including international paths.* A dynamic, collaborative, and performance-driven culture where results and initiative are rewarded.If you’re eager to take ownership, develop new business, and build your career in a global, people-focused company, **and be part of the future of Ingram Micro!**It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow,
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