Descrizione dell'offerta
At ASB, we put our customers at the heart of everything we do. Our Advice Centres are evolving to better support how our customers live and bank today, and we’re looking for people who are passionate about delivering great customer experiences to join our Queenstown team.
No banking experience? No problem. If you bring the right mindset and a passion for helping people, we’ll teach you everything you need to succeed.
About the role As a Customer Specialist, you’ll support customers with a range of everyday banking needs while helping them get the most out of ASB’s digital and self-service options.
You’ll:
Build genuine relationships with customers and understand what matters most to them
Guide customers to the right solutions, including confidently introducing digital tools
Work across multiple channels to keep the branch running smoothly
Take ownership of customer outcomes and follow through on commitments
This is a full-time role (40 hours per week, Monday to Friday), based in our Queenstown branch.
About you You’ll thrive in this role if you:
Enjoy working with people and building strong relationships
Ask thoughtful questions to understand customer needs
Adapt quickly and stay open to learning new skills
Take ownership and follow through to deliver great outcomes
Are comfortable supporting customers to embrace digital banking
Our values in action At ASB, how we work is just as important as what we do. Our values of
Care, Courage and Curiosity
guide every interaction we have.
In this role, you’ll bring these to life by:
Care (Kia Manaaki)
– putting customers first, building trust, and delivering positive outcomes
Courage (Kia Māia)
– speaking up, taking ownership, and doing the right thing, even when it’s challenging
Curiosity (Kia Mahira)
– asking questions, listening deeply, and finding better ways to support our customers
What’s in it for you?
Health, life and income protection insurance
Career development and internal growth opportunities
A supportive, inclusive team environment
To serve a diverse community, we need a diverse organisation. We encourage applicants from allbackgrounds who bring unique perspectives and thinking styles that add to the culture and performance of our team.
#J-18808-Ljbffr
No banking experience? No problem. If you bring the right mindset and a passion for helping people, we’ll teach you everything you need to succeed.
About the role As a Customer Specialist, you’ll support customers with a range of everyday banking needs while helping them get the most out of ASB’s digital and self-service options.
You’ll:
Build genuine relationships with customers and understand what matters most to them
Guide customers to the right solutions, including confidently introducing digital tools
Work across multiple channels to keep the branch running smoothly
Take ownership of customer outcomes and follow through on commitments
This is a full-time role (40 hours per week, Monday to Friday), based in our Queenstown branch.
About you You’ll thrive in this role if you:
Enjoy working with people and building strong relationships
Ask thoughtful questions to understand customer needs
Adapt quickly and stay open to learning new skills
Take ownership and follow through to deliver great outcomes
Are comfortable supporting customers to embrace digital banking
Our values in action At ASB, how we work is just as important as what we do. Our values of
Care, Courage and Curiosity
guide every interaction we have.
In this role, you’ll bring these to life by:
Care (Kia Manaaki)
– putting customers first, building trust, and delivering positive outcomes
Courage (Kia Māia)
– speaking up, taking ownership, and doing the right thing, even when it’s challenging
Curiosity (Kia Mahira)
– asking questions, listening deeply, and finding better ways to support our customers
What’s in it for you?
Health, life and income protection insurance
Career development and internal growth opportunities
A supportive, inclusive team environment
To serve a diverse community, we need a diverse organisation. We encourage applicants from allbackgrounds who bring unique perspectives and thinking styles that add to the culture and performance of our team.
#J-18808-Ljbffr
Informazioni aggiuntive
Opportunità: Customer Specialist - Queenstown a Roma, Lazio
Sei alla ricerca di una posizione come Customer Specialist - Queenstown presso Banche e finanza a Roma? Di seguito trovi tutti i dettagli di questa offerta di lavoro.
Retribuzione indicativa: 41.650€ – 55.534€
Lavorare a Roma
Roma offre opportunità lavorative sia nel settore pubblico che privato, con una forte presenza di aziende internazionali e istituzioni.
Settore: Vendite
Candidatura e Ritorno (in fondo)
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