Descrizione dell'offerta
Description
This is a 6-month internship. Fluency in English and Italian is required, and you must be living in Milan.
Your Mission As a Customer Service Office Intern you will provide support to teammates in delivering first‑class customer experience.
You will be part of a proactive team, serving as the key contact for customers throughout their journey with CHEP and will have the opportunity to improve your skills in asset productivity and customer support.
Your Goals
Take preventive and proactive action to
ensure that customer satisfaction is maximized .
Manage mailboxes and
inbound/outbound calls with a particular focus on SMEs .
Support the team in
Customer Experience initiatives .
Conduct account analysis and control using specific tools to
identify trends in customer activity and potential deviations in asset productivity . Track account stocks and flows with BW to identify issues related to equipment movement declarations.
Manage
administrative tasks
using SAP and local tools.
What we are looking for
University degree in Economics or Statistics.
Customer‑focused mindset, drive for results, analytical skills, and problem‑solving ability.
Proficiency with Outlook and the Microsoft Office suite (desirable).
What we offer
Highly educational internship.
Attractive internship compensation.
Monthly meal voucher.
Remote Type Hybrid Remote
EEO Statement We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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Your Mission As a Customer Service Office Intern you will provide support to teammates in delivering first‑class customer experience.
You will be part of a proactive team, serving as the key contact for customers throughout their journey with CHEP and will have the opportunity to improve your skills in asset productivity and customer support.
Your Goals
Take preventive and proactive action to
ensure that customer satisfaction is maximized .
Manage mailboxes and
inbound/outbound calls with a particular focus on SMEs .
Support the team in
Customer Experience initiatives .
Conduct account analysis and control using specific tools to
identify trends in customer activity and potential deviations in asset productivity . Track account stocks and flows with BW to identify issues related to equipment movement declarations.
Manage
administrative tasks
using SAP and local tools.
What we are looking for
University degree in Economics or Statistics.
Customer‑focused mindset, drive for results, analytical skills, and problem‑solving ability.
Proficiency with Outlook and the Microsoft Office suite (desirable).
What we offer
Highly educational internship.
Attractive internship compensation.
Monthly meal voucher.
Remote Type Hybrid Remote
EEO Statement We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
#J-18808-Ljbffr
Candidatura e Ritorno (in fondo)
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