Customer Service Finance Specialist

Job Description You will handle the daily management of accounts receivables activity against collections strategies, worklists and priorities. Your responsibilities include minimizing overdue invoice balances, applying cash to customer accounts, and processing claims and deductions.

Responsibilities

Proactively execute cash collection in line with payment terms and process flows, pursuing overdue invoices in line with targets.

Ensure processes are followed to facilitate effective processing of deductions.

Communicate timely and work with appropriate functions to ensure deductions are cleared or recovered.

Ensure prompt reconciliation of credits with deductions.

Partner with sales to manage their account ledger and debt.

Qualifications

Experience in accounts receivable or background in finance.

Excellent knowledge of SAP and strong skills in MS Office, particularly Excel.

Good communication and teamwork skills.

Good analytical mindset with attention to detail.

Able to understand the wider business context.

3‑4 years experience in Customer Service Finance.

Invoice reconciliation experience.

Experience handling customer complaints.

Knowledge of SAP Finance and dispute processes.

Accounts receivables knowledge.

English fluency.

Advanced Excel (pivot tables, VLOOKUP, SUMIF).

Accounting or accounts payable experience can be an alternative for accounts receivables knowledge.

Relocation Support No relocation support available.

Job Type Temporary (Fixed Term)

Credit & Collections Management (BTC)

Customer Service & Logistics

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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