Customer Service Director - Shipping & Ops Excellence

A leading maritime transportation company is seeking a Customer Service Manager to lead and strengthen their customer service operations in Genova, Italy. The ideal candidate will have 8-10 years of experience in a commercial or customer service role within the shipping industry, demonstrating strong leadership capabilities. Fluency in English is required, while additional language skills in Italian and Spanish are preferred. This full-time position promotes a customer-centric culture and continuous process improvements to enhance operational efficiency.
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