Customer Service Assistant

Fresh Del Monte is one of the world's leading vertically integrated producers, marketers and distributors of high-quality fresh and fresh-cut fruit and vegetables, as well as a leading producer and distributor of prepared food across the globe.

The Group is established in more than 100 countries and has nearly 40.000 employees worldwide.

We are looking for a Customer Service Assistant based in Assago (MI) on a temporary contract (6 months).

The successful candidate will be responsible for the following tasks:

• Enter sales orders in the system for Del Monte Produce sold to Clients attached to Del Monte Italy.
• Check corresponding sales invoices and communicate with invoicing department in Monaco.
• Stock / warehouses reconciliation.
• Check cargo documents received from origin in coordination with Logistic department.
• Coordinate deliveries with customers before dispatch.
• Intrastat reporting and any other reporting needed concerning commercial operations that would be needed in the Regional Office in Monaco.
• Coordinate with the IT team in Monaco, the necessary automation that the current business generates with the products flows (for example EDI implementation).

Skills required:

• Minimum 1-year overall experience in customer service / sales department.
• Proficiency in Excel.
• Fluent in written and spoken Italian and English.
• Organizational maturity and effectiveness.
• Empowerment and ability to deal with change.
• Able to demonstrate professional competence, both within the company and with external contacts.
• Results orientated with a positive approach.
• Excellent Communication Skills / Proficiency in Computers.