Customer Operations Supervisor Automotive Sector

Overview

CSC DIGITAL is looking for 1 Customer Operations Supervisor Automotive Sector – Vimodrone (Milan)

Qualifications

• Proven and solid experience in a similar role
• Strong leadership skills, with the ability to effectively lead, manage and motivate teams towards the achievement of given results
• Excellent coordination, organizational and planning skills
• Strong analytical skills, problem-solving abilities and capability to understand customer needs
• Excellent command of the English language, both written and spoken (C1)
• Previous experience in the automotive industry would be an advantage

Key Responsibilities

• Responsible for the assigned budget, ensuring the achievement of defined economic objectives
• Interfaces with internal and external stakeholders to improve processes and deliver solutions increasingly focused on customer satisfaction
• Carries out coaching activities for team members
• Ensures the correct implementation and continuous improvement of Customer Care processes

What We Offer

• Compensation package in line with experience and profile
• A stimulating international working environment
• A structured career development path aimed at enhancing professionalism
• Opportunity to work in a hybrid working model

In line with our commitment to diversity and equal opportunity, this job posting is open to all candidates without any form of discrimination.