Customer Care Intern

The Job

Ensure a good quality of answers to our Label & Artists regarding various subjects such as content delivery or modifications, payments and reporting

Training & onboarding for Artists and Labels on our tools

Make sure to give efficient solutions and answers in a minimal delay

Qualifications

Good communication skills with Care, Respect, Empathy

Problem solving mindset

Passionate about technology

A team player with positive attitude

Excellent written and verbal communication skills

Fluent in Italian and English

Additional Information Working at Believe means having individual and collective impact in a fast‑growing company! At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry.

We have two hearts at Believe – our People and our Artists.

We believe in the power of our people, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive.

Rock the Job

Tailor‑made training and coaching program

Access to Eutelmed, a digital mental health and well‑being platform that allows you to speak with an experienced psychologist

Contractor role

Sing in Harmony

Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet

Shaping Together: A group‑wide event focused on volunteerism and community impact

We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.

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