CSM Italy - Cybersecurity SaaS (Remote)

A leading cybersecurity company is seeking a Customer Success Manager in Milan to drive customer retention and optimize product value. This remote role requires overseeing the entire customer lifecycle, cultivating relationships with executives, and ensuring strategic success plans are implemented effectively. The ideal candidate has 7-10 years of Customer Success experience in SaaS, especially within cybersecurity, and possesses strong communication and interpersonal skills, with fluency in Italian and professional English.
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