CRM Technical Analyst and Developer

Are you a CRM Technical Analyst and Developer expert in Oracle Siebel CRM?

We are Reply, and we are looking for you!

WHO WE ARE

Reply is a company that specialises in Consulting, Systems Integration and Digital Services with a focus on the conception, design and implementation of solutions based on the new communication channels and digital media. Reply partners with key industrial groups in defining and developing business models made possible by the new technological and communication paradigms such as Artificial Intelligence, Big Data, Cloud Computing, Digital Communication, the Internet of Things and Mobile and Social Networking.

WHAT WILL YOU DO?

• Core activities. You will design and develop solutions in Oracle Siebel CRM by collaborating with cross-functional teams to implement customizations. You will have the opportunity to work on integration projects (REST/SOAP/JDBC), optimizing system performance (slow Query, Code refactoring) and ensuring high-quality deliverables. Additionally, you will support continuous improvement by staying updated with the latest Siebel technologies and best practices.
• Technologies. You will work with Java, Javascript, OpenUI, HTML, CSS, PLSQL, Shellscript; Oracle Siebel IP20 and later Platform and Modules:, Siebel Product Configurator, Java Business Services, EAI (Rest/SOAP); Linux; CI/CD Tools (Git, GitLab, Jenkins, Artifactory); Webservers: Apache Tomcat.
• Team work. You will join a dynamic and collaborative team passionate about CRM topics. You will work closely with software architects, CRM specialists, and developers skilled in Siebel, Java, Shell script, and PL/SQL to design and deliver quality solutions. Our team fosters a culture of knowledge sharing, continuous learning, and innovation. You will have the opportunity to collaborate with cross-functional teams, ensuring that your solutions align with real-world needs.

WE'LL TOTALLY LOVE YOU IF YOU HAVE...

• Academic background. Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Telecommunication, Electronic, Automation or Robotics Engineering, Management Engineering.
• Valuable expertise. 3+ years experience as a Siebel developer; Knowledge of Siebel Tools, Workspaces, EAI(REST,SOAP), OpenUI, Siebel Product Configurator, List Of Values. Familiarity with Java, PLSQL and ShellScript; Familiarity with Oracle Siebel 8; Familiarity with Apache Tomcat webserver.
• Nice to have. Knowledge of Siebel Event Pub/Sub module (for Kafka integration).
• Soft skills. Problem-solving and critical thinking skills; Excellent communication and teamwork abilities in dynamic environments; Curiosity towards new technologies/capabilities and a willingness to experiment.

YOU WILL LOVE WORKING WITH US BECAUSE...

• We have a start-up heart. Hundreds of small units with their own projects and teams. Guaranteed hands-on experience, flexibility, table footballs and free coffee.
• But we dream worldwide. We have the structure to make your ideas matter. We partner with major groups over 4 continents and 15 countries.
• We are customers-obsessed. Excellence is in our DNA. We strive for the best. We get our hands dirty. We get results.
• We are learning. We at Reply are always aiming for true innovation. Even though it still may look unreal.

WHAT ARE THE NEXT STEPS

The first step of our recruiting process will be the meetings with the technical referents and then a face to face interview with the HR team. We care about an equal recruiting process.

Feel interested?

Reply is committed to embracing diversity and creating an inclusive work environment by valuing the uniqueness of people regardless of age, gender, sexual orientation, religion, nationality, or disabilities as protected by Italian Law (L.68/99).

Furthermore, Reply is committed to ensuring a fair and accessible selection process: to help you during the recruitment process, please let us know of any kind of support you may need.