CRM Data Analyst: Insights, Dashboards & Campaign Support

A leading cruise company located in Italy is seeking a CRM Analyst to analyze customer data and support CRM strategies. Responsibilities include generating reports, developing KPIs related to customer engagement, and refining reporting processes. The ideal candidate will have 1-2 years of experience in CRM, be fluent in English, and possess a Bachelor's degree in a relevant field. Knowledge of tools such as Power Bi and SQL is advantageous. This position contributes to enhancing customer satisfaction and engagement.
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