Credit and Commercial Operations Specialist

Credit and Commercial Operations Specialist

SBM Life Science is the Home & Garden subsidiary of a French, independent and family-owned group of nearly 1000 employees present in Europe and North America, on the amateur and professional markets.

SBM Life Science responds to everyone's need to reconnect with nature by putting the vegetal at the heart of our lives. Our solutions accompany the consumer throughout the seasons to care for, cultivate, maintain and beautify their garden and protect their living space.

We master the entire value chain, develop and deliver solutions that reconcile nature and science, performance and responsibility, and in so doing, help each of us to be an agent of change.

SBM is a company among the leaders in its market, agile and with a strong entrepreneurial spirit; the values that drive us and that are carried by our teams are passion, authenticity, responsibility and boldness!

PURPOSE OF THE POSITION

We are looking for a Credit & Commercial Operations Specialist, who will manage credit control activities, oversee sales agents’ administration and support business and administrative operations for our business in Italy and Spain. This role ensures efficient management of processes while maintaining compliance with company policies and regulations.

Main Accountabilities

• Credit Management
• Manage credit monitoring and payment collections in line with company policies.
• Perform periodic reconciliation of customer accounts to ensure the accuracy and completeness of financial data.
• Manage and resolve payment discrepancies, including sales deductions, to ensure smooth and timely processing of payments.
• Collaborate with the sales team to address any payment-related issues, improve processes, and ensure efficient collections.
• Sales Agents' Administration
• Steer sales agents' commission calculations and ensure the accurate and timely processing of commissions.
• Invoicing/Electronic Invoicing
• Manage and oversee the invoicing process, ensuring compliance with tax regulations and correct transmission of invoices to the Italian SDI (Exchange System).
• Collaborate with customer service team to resolve any issues related to invoice transmission or validation.
• Other Administration Support
• Collaborate with other departments to gather relevant financial data, providing analysis that informs strategic decision-making.
• Extract the information in the different tools, secure the data to support the financial analysis & credit management.

Our Requirements

• Proficiency in Italian, Intermediate/advanced level in English, and Spanish knowledge (as a preferred option).
• A degree in Economics, Finance, Business Administration or a related field.
• At least 3 years of experience in a similar role, ideally in business & finance operations, credit management or administration.
• Advanced MS Excel skills.
• Strong analytical skills and problem solving skills.
• Experience with ERP systems (SAGE as a preferred option) and managing financial data.

PERSONAL COMPETENCIES

• Proactive, curious self-starter, able to work independently.
• Excellent organizational skills with the ability to prioritize and manage multiple tasks efficiently.
• Strong interpersonal and communication skills, with the ability to collaborate across teams, different departments and countries.
• Strong team player, demonstrating flexibility and adaptability